Terms of Service
1. Agreement to terms
These Terms of Service (“Terms”) govern your access to and use of the eServicePro property-management platform and related services (the “Service”), operated by eServicePro Inc. (“we”, “us”, “our”). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
2. Accounts & eligibility
You must be at least 18 years old and able to form a binding contract. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us immediately of any unauthorized use.
3. Subscriptions & billing
Paid plans are billed on a per-unit, per-month basis as described on our pricing page, subject to the applicable minimum monthly charge. Subscription billing is processed by Stripe. Fees are non-refundable except as required by law. We may change pricing with prior notice; changes take effect at the start of your next billing cycle.
4. Acceptable use
You agree not to:
- Use the Service for any unlawful purpose or in violation of Fair Housing or anti-discrimination laws.
- Attempt to gain unauthorized access to the Service, other accounts, or our systems.
- Interfere with or disrupt the integrity or performance of the Service.
- Upload malicious code or content that infringes others’ rights.
5. Tenant screening
Screening features are subject to the Fair Credit Reporting Act (FCRA) and applicable state law. You are responsible for obtaining applicant consent, using reports only for permissible purposes, and providing any required adverse-action notices. See our Privacy Policy for details.
6. Your data & content
You retain ownership of the data you submit. You grant us a limited license to process it solely to provide the Service. Our handling of personal information is described in our Privacy Policy.
7. Service availability
We aim for high availability but do not guarantee the Service will be uninterrupted or error-free, except where an SLA is expressly provided in your plan. We may modify or discontinue features with reasonable notice.
8. Disclaimers & limitation of liability
[REQUIRES ATTORNEY REVIEW.] The Service is provided “as is” without warranties of any kind to the fullest extent permitted by law. Our aggregate liability is limited as set out in this section. [Insert jurisdiction-appropriate disclaimer and liability cap.]
9. Termination
You may cancel at any time. We may suspend or terminate access for breach of these Terms. Upon termination, your right to use the Service ceases; data handling on termination follows our Privacy Policy and data-retention schedule.
10. Governing law & disputes
These Terms are governed by the laws of [JURISDICTION]. [Insert dispute-resolution / arbitration / venue provisions per counsel.]
11. Changes to these terms
We may update these Terms from time to time. Material changes will be notified via the platform or email, and the “Last updated” date above will change. Continued use after changes constitutes acceptance.
12. Contact
Questions about these Terms: legal@eservicepro.com — eServicePro Inc., 8 The Green Ste #7255, Dover, Delaware 19901, USA.
