FAQ

If you have any unanswered questions or wish to request a demo email us at info@eservicepro.com

Yes! We can customize existing features or add new ones based on your business needs. Feel free to contact us to discuss the specifics!

We migrate your data to eServicePro from your old system at no charge. We are able to help you set-up your eServicePro account settings, contacts, and inventory. We also have 24/7 customer support if an issue arises.

eServicePro offers many features throughout our 3 different subscriptions. Create work orders, schedule and dispatch, track your technicians in real-time, create quotations and invoices, order parts from your suppliers, receive payments instantly, and seamlessly integrate with your payment and accounting tools You can also view the features at the bottom of our home page, where they are described in better detail.

Yes, our apps are available for both Android and iPhone users.

Click on “settings” on the left-hand menu of the online dashboard. Next, click on account settings and “technician default hours” will be listed toward the bottom of the page. Click the drop-down menu and select the hour limit, then be sure to press “save.”

Yes, within technician permission settings you are able to restrict access to invoices if needed.

Yes, but we do not require our customers to sign-up for long-term contracts.

You need to notify us within 30 days of your first payment in order to get a full refund, this does not include the 14-day free trail.

Yes, we are offering 2 free months for customers who subscribe to a year of our standard or premium plans. Also, we are offering 1 free month for customers who subscribe to 6 months of our standard or premium plan.

Subscribe to eServicePro

eServicePro is designed to help businesses who want to upgrade from their old software or aid struggling businesses who don’t have a sufficient process in place. We want to alleviate the stressors your current business faces, make your business a brand name and help the service industry grow to be the best performing industry.

eServicePro is available for a 14-day free trial period, rest assured, during the trial period you will fall in love with the convenience the software offers and the efficiency with which it works. Visit our free trial page to learn more and register for your free trial.