Electrical Repair Industry
The all-in-one eServicePro will take repetitive, boring, and unimportant work off your hand and give you enough time to focus on what matters more. eServicePro has been developed keeping in mind every challenging situation that an electrical contracting business would usually run into. Deep market research has been done to create suitable field service staff management software that businesses like yours would love. From managing the customers, projects, employees, and costs to ensuring customer satisfaction and timely service delivery, you have a lot on your plate. With the affordable eServicePro, you get full-featured electrical service staff management software at a price that you would love. eServicePro guarantees to help you serve your customer better and thereby increase customer satisfaction and revenue.
Create a detailed work order in a few seconds using eServicePro when the customer calls in with a request for electrical repair service.
Review your current technician roster and schedule to assign the project to an electrical technician near the location of the customers.
Alert the electrical technician about the new service request and let them accept the project. The technician proceeds to the worksite using eServicePro’s GPS tracking.
At the job site, the electrical technician assesses the project and its scope. If parts are needed, the order is placed from a supplier, and the quotation is given to the customer.
After completing the project, the technician can generate the invoice digitally to be given to the customer. Every invoice is stored automatically in the system.
When the job is completed, the technician can receive the signature of the customer for the job done and get the payment at the job site itself.
eServicePro is integrated into your business accounting software to make it easier for you to manage the payment, costs, and other expenses and track the payments.